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Privacy Policy

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This privacy policy sets out how 24 Hour Pure Carpet Care uses and protects any information that you give 24 Hour Pure Carpet Care when you use this website. 24 Hour Pure Carpet Care is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 24 Hour Pure Carpet Care may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@24hrcarpetclean.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
Why Choose us?
What People Say`s
  • This is so confortable seing a professional with positive attitude. My carpet looks good again. They were in/out on top of the job.

    Jennifer , Sandy Springs, ga
    Company Name Hair Stylist
  • The techician was easy to work with. He offered me my optioms then I decided with no time waist he went straight to work. Had 7 rooms/hall done in one hour 15mins.

    Well Done guys! I will recommend them...

    Joann , Johns Creek, GA
    Company Name na
  • I was first squeptical, then I decided to use 24Hr Pure Carpet Care 4 months ago. Honestly I felt better when I saw the truckmount system.

    The work done at my expectation. Bottom line I was happy. I wtll use them again.

    Jerome , Cummings
    Company Name Physician
  • I used 24HR Pure Carpet Care yesterday and I loved them. They are kind, quick, and easy to work with. They are also punctual which was important for me since I had to attend a doctors appointment. I am really happy with the results and I am glad

    Vanessa L. , Vinings, GA
    Company Name n/a
  • The service was excellent. Work was very professional and thorough. Though the carpet is a very light color and had plenty of stains (product of two boys), the end result was fabulous. I will no doubt use them again.

    Luis S. , Norcross, GA
    Company Name
  • The guys did a great job on such short notice. There wasn't any surprise cost and the carpet looks like new. Thanks again

    Adrian W. , Flowery Branck, GA
    Company Name n/a
  • I heard about this company in the past from my boss and decided to try it. The tech was really knowledgeable about his job. I had my entire house cleaned fast to my satisfaction. fayetteville. ga

    Google User , Fayettevile, GA
    Company Name n/a
  • I was firtst squeptical, then I decided to use 24Hr Pure Carpet Care 4 months ago. Honestly I felt better when I saw the truckmount system.

    The work done at my expectation. Bottom line I was happy. I wtll use them again

    Jerome , Alpharetta, GA
    Company Name
  • I used 24HR Pure Carpet Care yesterday and I loved them. They are kind, quick, and easy to work with. They are also punctual which was important for me since I had to attend a doctors appointment. I am really happy with the results and I am glad

    Vanessa , Atlanta, GA
    Company Name
  • I was very impressed by this company . Mr Madou came on time , he was very professional and thorough. He took his time and only left when everything was in order . His job was excellent . I recommend him sincerely.

    Danielle Schuck , Atlanta , GA
    Company Name
  • Provided me exceptional services for my Buckhead Condo -- great quality cleaning delivered with very quick turnaround.

    A Glover , Atlanta, GA
    Company Name
  • I was thoroughly impressed by the service. They were very professional, knowledgeable and punctual. The carpet cleaning process was very effective and efficient. I recommend to anyone in need of carpet cleaning. Job Well Done !!!

    M Macena , Bralseton, GA
    Company Name
  • This is my 2 times cleaning the carpet Mr. Madou is very professional, he is always on time. I already recommended two family member and will really do the same in to anyone. 

    Mayra , Hall county
    Company Name
  • After numerous bad experience from low to average carpet cleanin companies out trhere, we finally found a company that care for customer satisfaction. 
    Quality, Relibilty and efficiency all come with your comapany.
    Without a doubt I willl recommend you to friends and family members. 

    Christina M. , Alpharetta, GA
    Company Name
  • 24HR Pure did a great job on the carpet. I will definitely used them again and refer to others. This is the company to contact if you still want to hang on few more dollors when money is tight.

    Celeste M , Johns Creek
    Company Name
  • This was my first time using 24hr Pure carpet care and I'm very pleased with the service that was provided to me. Madu came to my home on time and was very respective. My carpet looks great and I would defiantly recommend this company to anyone and I myself will be using this service again.

    Crystal , Stone Mountain
    Company Name
  • Excellent Same Day Service - with superb qualityand a smile! Quickly cleaned three rooms and a hall for a very reasonable price! My carpets (seriously) look brand new! Mamadou is FABULOUS!! Net Promoter Score from me....10+!

    Laynne Holloway , Dunwoody
    Company Name
  • 24Hr Pure Carpet Care is DIFFERENT! One of the thing that I admired the most is that Mamadou the manager was very attentive to my needs and was able to identify my confusion among so many competitors out there. I tried quite a few companies in the metro Atlanta. From worst to average. In my opinion (seriously)? 24Hr Pure Carpet Care is DIFFERENT in many ways... Most importantly the manager is NOT a yes man type. He will tell you like it is. Trust me consumers I have been there. No need to call the big names from radio, TV or you name it. You should call 24Hr Pure Carpet Care. I was satisfied with the job. I also understand that there is no miracle around certain permanent stains like hair dye... I will recommend to any one.

    Stephanie Gibson , Cumming, GA
    Company Name
  • As regular customer of 24hr pure carpet cleaning, I am very pleased once again with the service that was provided. Madu is always punctual, respectable and curdious, the ultimate professional. Madu doesn' seem to be pleased until the customer is pleased. Madu goes above and beyond for his loyal customers which my wife is pleased with. My wife is very particular about how her home is kept up, So if the Mrs is happy, I'm happy.

    Roy , Roswell, GA
    Company Name
  • As a regular customer, i am once again satisfied with the services provided by 24hr pure carpet. The service tech Madu is always punctual, precise and curdious. Madu never seems to be satisfied until the customer is satisfied. My wife is very particular with the way our home is kept up and she is more than satisfied with Madu's work. I would recommend 24hr pure carpet cleaning to every one, very convient and affordable. Besides, when the Mrs is happy, I'm happy!

    Roy , Lithonia, ga
    Company Name
  • I experienced my first encountered with Madue and it was a great one. I am very happy with the services and I will be a customer for now on.

    Nicky Daniels , Snellville, Ga
    Company Name
  • 24 Hr Pure Carpet Care did an exceptional job on my carpets. They eliminated pet hair, stains and strong pet odors from my carpets as well as the extra large pillow in the dog kennel. They brought the carpet on the steps leading down to the basement back to a vibrant color unseen in years. The courtesy and professionalism made the whole experience seem to go quickly and without a hitch. I wholeheartedly recommend 24 Hr Pure Carpet Care to all my friends. I am very glad I gave them the opportunity to clean my carpets and freshen up all my pet areas!

    Phillip Armstrong , East Point
    Company Name
  • Just had my carpet cleaned by 24 Hour Pure Carpet and I am one happy customer. My family and I just moved in our home and the previous owner had a few pets that stained the carpet. This was no match for the technician and he cleaned it right up. It was nice to hear "No problem, sir. I GOT IT!" And he sure did. You know the saying "you get what you paid for?" Well with 24 Hour you get more than what you pay for. You can't go wrong. Service and quality is A++++++

    Jared Hodge , Alpharetta, GA
    Company Name
  • I just wanted to say Madou cleaned our carpets and staircase and did a wonderful job!! He was so nice and professional and we are very pleased with the results. Will definitely use this company again!

    Greg M. , Atlanta
    Company Name
  • 24hr Pure Carpet Cleaning was very professional, he arrived at the time that he said he was going to arrive. He gave me great deal on 5 rooms, and also cleaned a rug for me last minute notice. My carpet came out great, I would recommend this company to anyone who is looking for a professional and good carpet cleaning service.

    Kimberli Thompson ,
    Company Name
  • I have used few carpet cleaning service in the past. This time I was completely satisfied with 24hr carpet care. Mamadou was excellent,very polite and professional listened to all I have say before started cleaning. My carpet looks new again. Thank you for the great service. Ashok

    Ashok , Johns Creek,GA
    Company Name
  • I have a beige carpet and dasubms me tipped a nailpolish bottle (the color is dark purple) and broke some how it and its all over my bedroom carpet! Im screwed. I used dish soap, warm water, nail polish remover, and i was desperate and used laundry detergent! Nothing worked!

    Marilyn ,
    Company Name Marilyn
  • This was my first time using 24hr Pure Carpet Care and the results were amazing. Mamadou was very courteous and professional. The work left our carpet looking as if it was new again. I highly recommend this company!

    Shamira , Woodstock
    Company Name
  • As they say YOU WANT CHEAP YOU GET CHEAP! I was screwed, I hired a street corner sign company whole house for $49 or $69 can't remember exactly but anyway they ruined my carpet and left it soakin wet for days. I learned my lesson by not going for cheap but instead the best. I got online and found 24Hr Pure Carpet Care and went straight to book online and made my selection and was quickly scheduled the next 3 days. The end result was AMAZING. Great jobs guys!!!!! In my opinion 24Hr Pure Carpet Care is here to stay. I would highly recomend this company to all. Don't put up with so called big names out there on tv commercial. Get the same work done with the same state of the art technology equipment for less with no hidden fee.

    Aliya Wilson , Conyers, GA
    Company Name
  • I love word of mouth referral professional services. My friend referred Madou with 24Hr Pure Carpet Care. No complains. Great job above and beyond. Some stains that could not be removed even with 2 previous companies which I didn't expect ...More

    Patricia , Conyers, GA
    Company Name
  • You don't have to put up with game tactic the so called big names are doing in ads. Want to get it done right for less? I mean for fair price, call 24Hr Pure Carpet Care. There are NOT CHEAP!! but without a doubt will restore your carpet. They ...More

    Diana , Covington, GA
    Company Name
  • I had 24Hr Pure Carpet Care clean my carpets last week. They were quick and courteous and my carpets look great! Would definitely recommend to a friend and will use again in the future. I would also recommend their spot treatment.

    David , Cumming
    Company Name
  • I conceive this ienretnt site holds some very good info for everyone. A kiss, is the physical transgression of the mental connection which has already taken place. by Tanielle Naus.

    Serkan ,
    Company Name Serkan
  • I had my carpet cleaned this past Saturday. My appointment was scheduled in a timely manner at a last minute request by me. The technician did a wonderful job, starting with a call before he arrived to let me know the arrival time. He was courteous while carefully explaining what he was going to do. He was very meticulous in his manner and did a thorough, excellent job!! My carpet looks great!!! Since then, I've recommended your company to two friends. My only regret is not knowing the technician's name so he could be recognized for a job well-done!! Thank you!

    Ellen Badnin , Dunwoody, Ga
    Company Name
  • I have used another cleaning company years ago. When I was referred to 24hr Pure Cleaning company, I have been loyal ever since. I remember coming home and feeling like I worked into a BRAND NEW HOUSE. I thought I needed all need carpet for my upstairs level but Madou removed ALL of the stains. I was so impressed with his work, I refuse to let anyone else touch my carpet. He is always on time and I NEVER have to wait to get on his schedule. It feels like he is VERY concerned about cleaning my house. I promise you guys, you will not go wrong with 24hr PURE CARPET CARE. Signing off, his LOYAL customer for YEARS!!!!!

    Kima , Lithonia, GA
    Company Name
  • I have used many other companies to clean my carpet but none of them turned out like 24hr Pure Carpet Care. When Sirik came to clean my carpet he explained everything out clear and professionally. He did his work just like he said; 100% with his deep cleaning. Don't go for big names and commercials because I have been there and they do not mean what they tell you and they have a lot of hidden fees. I would reccomend 24hr Pure Carpet Care and I hope you would choose them because their services are 100% and if you chose them you would get the price you deserve.

    Charles Freeman , Norcross
    Company Name
  • I have just moved in to a new house 6 months ago and the previous owner had left many stains (juice, pet,etc.) I went online and I saw 24Hr Pure Carpet Care the first thing to pop up. I read many of their reviews and saw that they had many likes and customers. I tried and called their number and D was there and answered all of my questions with no hesitation. I thought it might be good and they scheduled me with no problem. On the day of the service Mahmoud came and explained what he was going to do. I told him a few things like the stains might be hard to remove put he said no problem and went right to work. After 1hr and 15 minutes he packed up his things and I had payed right away. The end results were amazing. At first I thought that I was going to need a new carpet 24hr Pure Carpet Care now makes me walk into my house thinking that it is still new. I would reccomend them to anyone even to Barack Obama. Thanks for the wonderful service.

    Zahara Flowe , Loganville
    Company Name
  • I have used other carpet cleaning services and they weren't as good as they seemed. Their big names on tv commercial just get people to either know about their company or they don't have enough customers. So I went online looked and looked and I found 24hr Pure Carpet Care and looked at their reviews. And I called their number and a lady named F picked up. I made an appointment with them and F did great on explaining. When the technician came to my house he made my carpet clean and silky. I was happy with their hard work. I appreciated it. Then I remembered I had to pay a price and it was a fair price for their work. Too bad I don't remember the technicians name so I could mention him for his hard work. Their company is the greatest company I have ever seen. I would highly recommend them to anyone.

    Mary Jone , Kennsaw
    Company Name
  • I live in Forsyth and there isn't much good carpet cleaning companies out there. I tried some closer ones and I found 24hr Pure Carpet Care. I also found out that they service most places in Georgia. They service a 30 mile range for coupons which is a very fair deal since they have two offices one in Conyers and one in Norcross. Their prices is a very good for there services. You know the saying you get what you pay for. Well 24hr Pure Carpet Cleaning gives you more than what you pay for. If you got to their "Get Started" section you can see their prices. They are a pretty good company. Don't go for the tv commercials and mini signs. I once saw a sign for a whole house 190$ and it was a waste of money. They left my carpets wet and with a really bad smell. Chose 24hr and you will GET what you paid for.

    Josh Martin Steve Sr. , Forsyth
    Company Name
  • These professional cleaning services possess the knowledge of various types and their materials. Thus they exactly know which cleaning agents should be used and what techniques to be employed for different cparet types.

    Krimo ,
    Company Name Krimo
  • I wanted to get my carpet cleaned. I chose a company that said they were professional and no hidden fees. I hired them but instead of getting the job I thought I was getting I instead payed a lot of money to basically have my carpet ruined. I then went online and found 24 hour pure carpet cleaning. I got the best service with an affordable price. Now I use 24 hour pure carpet cleaner every time and I'm satisfied each and every tine. Thank you 24hr pure carpet clean.

    Taylor , Jonesboro
    Company Name
  • I wanted to get my carpet cleaned in the best way as possible not just any way the best way so I looked online and the first thing that popped up was J carpet care so I looked for the phone number and I called them and scheduled next day they came and got the job done when i looked around I gave them a 70 next thing i know I see all the dirt from the carpet pushed on to 1 spot and then im like that was a waste of time so I remember never to use that company .

    so I look online again and I see 24hrpure carpet care I call the number I get it scheduled today they come a few hours later they get the job done 99 percent cleaned and that why 24hrpure carpet clean is something Id recomend to a freind and when ever I need a job done i will call them.

    Julie Swoosh , Lithonia, GA
    Company Name
24 Hour Pure Carpet Care is ranked 0 out of 5. Based on 0 user reviews.
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